Privacy Policy

Privacy Policy for Nova Pet

Last updated: May 2026

At Nova Pet, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our store and make a purchase.

Information We Collect

When you place an order, we collect your name, email address, shipping address, phone number, and payment information. Payment details are processed securely through Shopify Payments and PayPal. We never store your full card number. We also automatically collect browser type, IP address, and pages visited via cookies and analytics tools.

How We Use Your Information

We use your information to process and fulfill your orders, send order confirmation and shipping updates, respond to customer service inquiries, and send promotional emails (you can unsubscribe at any time).

Sharing Your Information

We share your information only as necessary to fulfill your order. This includes our payment processors (Shopify Payments, PayPal), our shipping carriers, and our product suppliers who ship directly to you. We do not sell your personal information to third parties.

Cookies

We use cookies to keep track of your cart, improve your experience, and run analytics. You can disable cookies in your browser settings, though this may affect store functionality.